→ A standard fee of 50. - EUR will be charged for issuing of the quotation, which will not be applied in case of executing the repair.
→ Please attach a proof of warranty (e.g. copy of invoice); A standard fee of 50. - EUR will be charged for the inspection of the equipment in case warranty is refused; however is not to be applied in case of a charged repair.
→ We are pleased to offer you our loaner service. A service fee of 30.- EUR per week will be charged, beginning from the date of receipt until loaner is sent back to us. In case of warranty loaner service is at no charge.
→ Please note: Your parcel is not insured in case we arrange the pick-up. Please pack your equipment securely in the original box or in a suitable box provided
. In case you need a box, please contact us by e-mail under support@renfert.com or by phone under +49 (0)7731 82 08 777.